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property for sale costa calida murcia spain
News and Information Article
DOYLESTOWN, Pa., Nov. 7 // -- Since its inception, COMM Group
Inc. and http://www.CheapCaribbean.com have been constantly striving to treat all
vacationers on its network of online travel websites with the highest level
of VIP service found anywhere in the industry.
"We dont believe in treating any of our customers with different
levels of service, whether it is their first time traveling or their
hundredth time booking a vacation with us," stated "Caribbean Jim" Hobbs,
president and founder of CheapCaribbean.com and COMM Group. "Each and every
customer is a VIP to us, and thats why nearly 80 percent of our customers
return and book another vacation."
By always including the groundbreaking "Free Your Mind" package in
every reservation (consisting of a comprehensive TravelGuard travel
insurance, hurricane protection plan, transfers to and from the airport to
your luxury resort, and an international phone card), COMM Group and
CheapCaribbean.com are fully committed to going the extra mile and not
charging any additional amounts for these services, as most online travel
websites do, for each and every of its over 250,000 VIP customers.
To reinforce its continuous commitment to excellent, groundbreaking
customer service, the company has changed the acronym for COMM Group to
Customer Oriented Marketing and Management Group (formerly Caribbean Online
Marketing and Management Group). The change signifies not only COMM Groups
long-term dedication to customers, which includes offering premium services
starting with the very first time a traveler books a vacation on one of
COMM Groups many travel sites, but also its commitment to travel in areas
such as Mexico and Bermuda, which are outside the Caribbean region.
"At COMM Group and CheapCaribbean.com, we are fanatical about treating
each and every traveler as the most important customer every time they book
a trip with us," stated Caribbean Jim. "A vacation is very different than,
say, business travel or a two-night hotel stay, especially in Bermuda, the
Caribbean and Mexico. Its a time for relaxation, a time to not worry about
hassles and problems, and an important time to get away from the day-to-day
troubles which exist in all our lives. Im constantly motivated to find
new, innovative ways of providing our family, our customers, with the best
service possible, the kind I would want, during a vacation," Caribbean Jim
said.
For example, CheapCaribbean.com has established a "Say Yes" policy that
gives each employee the power to do everything they can to provide each and
every customer with the very best vacation. COMM Group is also offering a
limited-time Passport Rebate promotion available to any traveler who books
a trip with CheapCaribbean.com, or who has previously booked a trip, for
travel in 2007. The company will reimburse the cost of a new passport for
each customer named in the booking, which totals $97 for each traveler age
16 or older and $82 for each traveler under age 16.
"We couldnt be happier with our CheapCaribbean.com vacation," said
Barry and Deb Nelson, first-time travelers with CheapCaribbean.com. "From
the first call to the follow-up email after we returned from our trip,
CheapCaribbean exceeded all our expectations -- and thats where well turn
to book all our vacations in the future."
"The COMM Group mission statement is to better the lives of those we
touch by treating everyone -- employees, suppliers, and most of all
customers -- as part of the family. The name change is just another way we
constantly strive to improve the vacation experience for our customers, and
we will continue to look for more ways to do just that now and in the
future," said Caribbean Jim.
About CheapCaribbean.com
Headquartered in Doylestown, PA, CheapCaribbean.com is a member of
Customer Oriented Marketing and Management Group (COMM Group Inc.). Since
2000, the company has grown from 4 employees to over 100, with reservations
passing the 250,000 mark in 2005. For more information, visit
http://www.cheapcaribbean.com.
CONTACT: Kelly Quinones Miller of COMM Group Inc., +1 (215) 348-8775
x7102, or +1 (800) 915-2322 x7102, or kquinones@cheapcaribbean.com.
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